PITCH is a brand new dynamic, high‑energy sports bar operating under the Pneuma Group, known for its strong brand identity and exceptional customer experiences. We are seeking an Assistant Bar Manager who can support operational excellence, uphold outstanding service standards and provide confident, collaborative leadership across the bar team. You will work closely with the Bar Manager and the Pneuma Group’s marketing and branding team to support venue visibility, promotions and customer engagement, while reflecting Pneuma’s strong values.

The ideal candidate will thrive in a fast‑paced environment, bring a positive and proactive approach to frontline team management, and help ensure PITCH remains a top destination for great drinks, great service and great sport. This is a hands‑on role, predominantly based on the floor during service periods. You will lead by example, support the team in real time and maintain a visible presence throughout the venue to ensure consistent standards and an excellent guest experience.

The Opportunity

As Assistant Bar Manager, you will be a key support to the Bar Manager in delivering smooth day‑to‑day operations, developing team capability, and driving sales through outstanding service and effective execution of promotions. This role combines people leadership, operational oversight and a practical, service‑first mindset.

Key Responsibilities

• Support the Bar Manager with daily running of the bar, including opening and closing procedures, stock management and cash handling.

• Lead and coach the frontline team during service, ensuring high standards of service, product knowledge and compliance with licensing and safety requirements.

• Assist in rostering and shift planning to ensure adequate cover for peak trading periods and maintain labour cost controls.

• Deliver promotions and events in partnership with the marketing team, contributing ideas to boost footfall and customer engagement.

• Maintain stock accuracy via regular inventories, manage supplier relationships and raise purchase requirements as needed.

• Ensure excellent standards of cleanliness, presentation and health & safety throughout the bar areas.

• Handle guest feedback and resolve service issues promptly and professionally, escalating to the Bar Manager when required.

• Support training and onboarding of new team members, maintaining consistent standards and helping build a positive team culture.

Person Specification

• Proven experience in a supervisory or senior bar role within a high‑volume hospitality environment, ideally in sports bars, pubs or casual dining venues.

• Demonstrable team leadership and coaching ability, with a hands‑on approach and excellent communication skills.

• Strong understanding of bar operations including stock control, cash handling and basic rota/shift planning.

• Customer‑focussed, with the ability to manage guest expectations and resolve issues calmly under pressure.

• Knowledge of licensing laws, food safety and health & safety requirements relevant to bar operations.

• Commercial awareness with a track record of supporting sales‑driven initiatives and promotions.

• Flexible, reliable and able to work evenings, weekends and bank holidays as required by venue trading patterns.

• Level 2 Food Safety qualification and personal licence (or willingness to obtain) is desirable.

What We Offer

At Pneuma, we’re committed to creating a supportive, rewarding working environment where our people can thrive. Alongside a competitive salary, we offer a comprehensive benefits package designed to enhance your wellbeing, protect your future, and support life inside and outside work. Our benefits include:

• Healthcare Cash Plan – Cashback on everyday healthcare expenses such as dental, optical, and physiotherapy.

• Tech Purchase Scheme – Spread the cost of new technology through affordable monthly payments.

• Cycle to Work Scheme – Save on bikes and cycling equipment while supporting a healthy, eco‑friendly commute.

• Income Protection – Financial support if you’re unable to work due to long‑term illness or injury.

• Critical Illness & Life Insurance – Extra peace of mind for you and your family.

• Virtual GP Service – Quick and convenient access to medical advice, whenever you need it.

• Employee Assistance Programme (EAP) – Confidential support for mental health, wellbeing, and financial concerns.

• Discounts & Cashback Platform – Savings on hundreds of retailers, essentials, and lifestyle purchases.

• Birthday Day Off – Enjoy an additional day of paid leave to celebrate your birthday.

• A Supportive Working Environment – A culture that values wellbeing, collaboration, and personal growth.

How to Apply

If you are passionate about hospitality, enjoy leading teams and want to be part of a fast‑paced, energetic venue, please submit your CV and a short covering statement outlining your relevant experience and why you’d like to join PITCH. We are committed to equal opportunities and welcome applications from candidates of all backgrounds.